Customer stories · Real freight teams, real results

How forwarders & brokers book 4× more first meetings with LIT.

Real revenue stories from freight forwarders, brokers, NVOCCs, and 3PLs that switched their prospecting stack to LIT. No paid testimonials. No vendor-spun puff pieces. Just outcomes.

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Featured customer · Freight Forwarding
RESULTS
Freight Forwarding

Nine months of pipeline in 90 days — Pegasus's lane-launch playbook

Our reps used to spend three hours building a single lane prospect list. Now Pulse builds it in 30 seconds and we spend that time on the conversation.

Priya Anand · Chief Revenue Officer, Pegasus Logistics Group

9 mo → 90 d
Pipeline build
47
Industries covered
12
Person sales team
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Trusted by freight revenue teams at

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Echo Global Logistics logo
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DSV logo
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Inside the workspace

Where outbound becomes outcomes.

Saved searches, sequences, replies, and pipeline — joined to the shipment record. Reps stop tab-switching and start having conversations.

app.logisticintel.com / campaigns / outbound
How customers ramp

From signup to first meeting in days, not quarters.

No 12-week onboarding plan. Every customer hits the same milestones — usually faster than they expected.

01 · Day 0–3

First booked meeting

Workspace + lane templates ship within an hour of signup. Average time to first qualified reply: under 72 hours.

Day 0 · Workspace live
02 · Week 2–3

Full team activated

Onboarding loops in the whole revenue team — reps, SDRs, managers. 80% rep activation within 14 days is the target.

Week 2 · 80% activation
03 · Day 30

Pipeline + stack consolidated

Old list vendors, BOL viewers, and contact tools get cut. Pipeline is measurable, predictable, and tied to lane activity.

Day 30 · Tools consolidated
4.1×

More first meetings

Replacing cold lists with shipment-triggered prospecting lifts reply rate across every customer benchmark we have measured.

70%

Less time on list-building

From 12-hour weekly list builds to 8-minute searches. Reps spend the saved time on conversation, not data prep.

94%

Email deliverability

Validated across 4,200 outbound sends at a top-50 NVOCC. Hard bounce rate under 6%.

From the LIT team

How we onboard every customer

Every new customer gets a Day-3 milestone — first booked meeting from real BOL signal, not a list. We sit in the workspace with them. If that meeting doesn't happen, that's our problem to fix, not theirs.
Day 3
First meeting
100%
White-glove
GR
Gabriel ReyesHead of Freight Intelligence
We treat onboarding the way we treat product — measured, instrumented, iterated. We know which playbook works for forwarders versus brokers because we ran the experiment, not because we guessed.
14 days
Full team
80%
Rep activation
JO
Jennifer OkaforVP Revenue Operations
The single best onboarding signal is whether the customer cancels their old list vendor by Day 30. When they do, we know the platform earned the swap. When they don't, we go figure out what's missing.
Day 30
Stack swap
94%
Deliverability
NP
Nikki PatelProduct Marketing Lead

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